Frequently Asked Questions

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Does Dr. Alice Fong accept insurance?

Dr. Alice Fong does not accept insurance.  The benefit of this is that Dr. Alice is not limited or restricted by the insurance company’s criteria, specifically time restrictions. Rather than only spending 10-15 minutes with a patient to assess and address their concerns, Dr. Alice spends 60 minutes to allow for a comprehensive initial consultation so she can offer customized, personalized care (only for the ‘Take Charge’ and VIP Elite Programs).  Dr. Alice takes the time to know you so she can help optimize your health.  This is a membership program into a healthier way of living. Similar to a gym membership, which unfortunately health insurance does not usually pay for either, these programs offer WAY more than just a place to exercise.  It is a community, expert support from a doctor, nutrition plans, accountability structures, and coaching on how to live your best life!

What Can I expect if I sign up for the 'Take Charge' or 'ViP elite' Progrram?

Dr. Alice will send you an email with all the instructions to get started on your health journey.  Together, you will set up a time for your initial virtual telemedicine consultation, and then you will spend about 60 minutes one-on-one with Dr. Alice. During this time, she will go over your intake paperwork, discuss your health goals, take your health history, find out about your diet, stress levels, use of tobacco and alcohol, and other lifestyle factors. She will also go over the medications and supplements that you take. Dr. Alice takes the time to get to know you in order to gather information and look for the root cause(s) of your conditions, and teach you how to manage your condition and improve your health. This is a safe, nonjudgmental space and your willingness to be fully open and honest during your visit is very important. The more honest you can be, the better clinical picture Dr. Alice will have for your case.

Dr. Alice will work with you to set up a customized health management strategy. This may include dietary modifications, lifestyle factors, stress management, biofeedback, hypnotherapy, wellness counseling and coaching, herbs and/ or other supplements. While sometimes comprehensive treatment regimens take time (especially in chronic conditions that developed over many years), she will usually get you started on a plan to get you feeling better right away.

If necessary, Dr. Alice will refer you to other health-care practitioners.

What program should i enroll in?

Everyone starts with the foundations with the 6-week Natural Wellness Program.  After completing the program, you can join one of the 3 maintenance programs.  Which program to join depends on how much support you think you might need. You can always start in the Community Program, and if that is still not getting to the bottom of your weight loss concerns, then Dr. Alice would recommend you get invidualized attention by joining the Take Charge Program. There you will received a customized plan with more extensive support. However, if that is still not enough, and you just can’t seem to motivate yourself to follow through with the plan Dr. Alice laid out for you, then moving up into the VIP Elite Program will offer you weekly coaching support to help you get “unstuck” and back in action around your health! The VIP Elite Program is only available to those who have gone through an interview process with Dr. Alice to find out if this program is a good fit for your needs and if you are committed to following through with your weekly calls.

Cancel anytime or switch programs at anytime (with 7 days notice before the next billing cycle). No deposit required! Giving you the freedom and flexibiity to adjust your program as you go on your health and wellness journey.

Is Homeopathy the Same Thing as Naturopathy/Naturopathic Medicine?

The answer is NO. Dr. Alice does not practice homeopathy. She explains more of the differences in her blog.

What is a Naturopathic doctor?

Naturopathic doctors are trained as primary care physicians and are currently licensed in 18 states. In licensed states, they can diagnose and treat many medical conditions. They can draw blood, run labs, request medical records, and perform physical and screening exams. After completing their pre-med requirements and receiving a bachelor’s degree, they go through a vigorous 4 to 6 year graduate program through an accredited school with over 1200 hours of training. The first 2 years are similar to allopathic or conventional medical schools in that it focuses on the basic sciences (anatomy, physiology, biochemistry and pathology). The next 2 years focuses more on the clinical training aspect and treatment modalities, where we typically differ from allopathic medicine. Our treatment plans integrate both modern day science and research with more traditional natural medical approaches.

Naturopathic doctors work in private practices, hospitals, clinics and community health centers. NDs practice throughout the United States and Canada. Qualified naturopathic physicians undergo rigorous training before they become licensed health-care practitioners.

In unlicensed states, where naturopathic medicine isn’t regulated by the state, anyone can claim to be a naturopathic doctor (and some might even in licensed state who aren’t obeying the state laws). They might of received an online degree or went to an unaccredited school. However, to have a fully qualified naturopathic physician in North America, you should check if they have gone to one of the 7 accredited schools in North America, as listed by the Association of Accredited Naturopathic Medical Colleges (AANMC).

Dr. Alice is a graduate of Bastyr University, the leading institute for naturopathic medicine and is a licensed Naturopathic Doctor in the states of California, Maryland, and Washington DC.  Dr. Alice spent years doing primary care work, and had seen and treated a wide array of different medical conditions. However, after seeing so many patients struggle with for weight loss, she decided to redirect her focus solely on wellness consulting and coaching around weight loss as it a highly multi-dimensional issue for most people.


What is naturopathic medicine?

Naturopathic medicine focuses on holistic, proactive prevention using natural methods in combination with the rigors of modern science. Rather than trying to mask symptoms of a condition with pharmaceuticals, naturopathy tries to find the root cause, remove those barriers to health, and help facilitate the body’s inherent ability to restore and maintain optimal wellbeing.

Naturopathic medicine is based on 6 principles:
First Do No Harm – primum non nocere
The Healing Power of Nature – vis medicatrix naturae
Discover and Treat the Cause, Not Just the Effect -tolle causam
Treat the Whole Person – tolle totum
The Physician is a Teacher – docere
Prevention is the best “cure” – praevenire

A simple example I like to give to help people understand what naturopathic medicine is to have them imagine a patient coming in with chronic headaches. Almost everyone has experienced a headache at one time or another, but how they respond to the headache varies widely. The common allopathic (aka. conventional medicine) solution to the problem would be to take an Ibuprofen or aspirin. There is nothing wrong with this approach, it takes away the headache usually, and sometimes in that particular moment, that’s what people need. However, if someone using this solution EVERY time they have a headache, they are not looking at the root cause of the problem which may continue to grow to the point where it’s significantly damaging to your health and the Ibuprofen doesn’t help anymore.

The naturopathic approach would be to look deeper at what is causing the headaches, and work on removing those obstacle to cure. It may take longer, but in the end, the patient will no longer suffer from headaches and will not need to use the Ibuprofen as often. The Ibuprofen is simply masking the symptom of the headache, not curing it. What is causing the headache? Perhaps the patient has significant muscle tension in their neck and they need regular bodywork to relieve the tension. Or perhaps the only beverage they drink is coffee and alcohol and they need to add water into the equation. Or perhaps they are majorly stressed at work and need to find better ways to cope with stress. The last one is particularly common. Everyone has some sort of stressor in their life and the added effect of all this stress can manifest itself physically as a wide array of symptoms and/or diseases (some far worse than just headaches). Naturopathic medicine looks to find and treat the cause of these symptoms.

Is Dr. Alice Fong against conventional medicine, medical doctors (MDs), and all pharmaceuticals?

No. Absolutely not. Dr. Alice believes NDs need to work integratively and in conjunction with MDs. Both add their value to healthcare and both have their limitations. For example, one of the limitations of conventional medicine is a lack of nutritional counseling, which Dr. Alice believes is a major component to improving a person’s health. There might be differences in their perspectives on how to treat, but if a patient comes to Dr. Alice that seems beyond her scope of practice, she will refer out.

As far as pharmaceuticals go, Dr. Alice thinks the country as a whole is over-prescribed. However, there are definitely certain circumstances where medications are necessary. Chronic diseases do not develop overnight, it usually is a gradual process that occurs over the course of many years, so you should expect that the healing process will take time (and not occur overnight). Depending on where you are in disease process (pre-disease stage, early stage, or late stage) will determine how necessary medications are and if it is even possible to get off them eventually or not. If you are in the pre-disease or early stages of a disease process (for example: diabetes or hypertension), nutrition and lifestyle can make a big difference and can turn things around so you don’t become reliant on medication.

However, if you are in the late stages, the case is a more complicated and it might not be possible to get off all your medications. However, Dr. Alice can do a lot to optimize and maximize your health so perhaps you might be able to taper down your dose over time (if you’re willing to make the dietary and lifestyle changes), but again it depends on the type of disease and the case.

Does Dr. Alice see and treat children?

Although, Dr. Alice has seen and treated children on occasion in the past, she has decided to now only focus and specialize on weight loss for adults, specifically in the 18-45 age range.  She will however, continue to see her past patients who fall outside of that age bracket.

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